Privacy Policy

01. Data Controller

The controller of your personal data is:

02. What data we collect

Depending on the way you contact us, we may process the following categories of personal data:

• Contact data — first and last name, company name, e-mail address, phone number.
• Data provided via the contact form or in e-mail correspondence — content of the enquiry, project information.
• Technical data — IP address, browser type, operating system and information collected through cookies.

03. Purposes and legal bases for processing

We process your personal data for the following purposes:

• Responding to your enquiry and preparing a quote — pursuant to Art. 6(1)(b) GDPR (steps taken prior to entering into a contract).
• Performance of a contract and handling of orders — Art. 6(1)(b) GDPR.
• Compliance with legal obligations (including accounting and tax obligations) — Art. 6(1)(c) GDPR.
• Legitimate interests of the controller — e.g. pursuing claims, website analytics and security — Art. 6(1)(f) GDPR.

04. Cookies

The website uses cookies — small text files stored on the User's device. We use them to ensure the proper functioning of the website and for analytical purposes.

Types of cookies used:

• Essential — necessary for the website to function properly.
• Analytical — help us understand how Users interact with the website.

You can change your cookie settings in your browser at any time, including blocking cookies entirely. Restricting cookies may affect some website functionality.

05. Recipients of data

Your data may be shared with entities that support our business operations, solely to the extent necessary to fulfil the processing purposes, including:

• IT service and hosting providers,
• accounting firms and entities providing bookkeeping services,
• courier and transport companies (for delivery purposes),
• authorised public authorities — where required by law.

We do not transfer your data to third countries (outside the European Economic Area).

06. Data retention period

Personal data is retained for the period necessary to fulfil the purposes for which it was collected:

• data related to an enquiry — until the correspondence or order is completed,
• data related to a concluded contract — for the duration of the contract and the period required by law (including tax law),
• data processed on the basis of legitimate interests — until an effective objection is raised or the interest ceases.

07. Your rights

In connection with the processing of personal data, you have the following rights:

• the right to access your data and receive a copy of it,
• the right to rectification (correction) of data,
• the right to erasure of data ("right to be forgotten"),
• the right to restriction of processing,
• the right to data portability,
• the right to object to processing,
• the right to withdraw consent at any time (where processing is based on consent),
• the right to lodge a complaint with a supervisory authority — President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw, Poland).

To exercise any of the above rights, please contact us at dtl@dtldruk.pl.

08. Data security

We apply appropriate technical and organisational measures to protect the processed personal data against loss, unauthorised access, disclosure or destruction. Access to data is restricted to authorised persons who are bound by confidentiality obligations.

09. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. The current version is always available on this page. Changes take effect upon publication.

10. Contact

For matters relating to personal data protection, please contact us:

Last updated: May 2026.